Chalet Baguio - Baguio City

Upper Military Cutoff Road, Baguio City, Philippines, 2600show map
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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Philippines

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Overview

Featuring free private parking, a safety deposit box and a lift, Chalet Baguio offers an exquisite accommodation 1300 meters from General Emilio Aguinaldo Museum. Since 2011, it has been hosting guests in the heart of Baguio City.

The hotel is placed 15 minutes' walk from Our Lady of Atonement Cathedral. A 20-minute walk to the center of Baguio City.

Business opportunities at convention centres and corporate offices nearby as well as a business centre and a meeting room on-site are available.

Chalet Baguio is within a 10-minute drive to Loakan airport.

Rooms

Individual climate control, a mini-bar and LCD TV set are featured in every en-suite room. Chalet Baguio offers a nice view to its guests. En suite bathrooms with a shower, a spa bathtub and a bidet are available in the guestrooms.

Eat & Drink

A breakfast is served in the restaurant. The area has Hill serving Spanish and Chinese cuisine.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site for free.

Number of floors:   5.  Number of rooms:   22.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Cafe

Snack bar

Spa and relaxation

Massage

Laundry
TV

Flat-screen TV

Services

  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Breakfast
  • Restaurant
  • Cafe
  • Snack bar
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities

Spa & Leisure

  • Massage

Room view

  • Landscape view

Room features

  • Air conditioning
  • Mini-bar
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
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Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 10 yearsExisting beddingFREEExtra bedChildren above
10 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
Baguio Botanical GardenBaguio Botanical Garden2700 ft
Baguio Convention CenterBaguio Convention Center1700 ft
Central marketCentral market1000 ftbottom of Session Road
Session RoadSession Road3800 ft
Panagbenga ParkPanagbenga Park3800 ftSouth Drive
Our Lady of Atonement CathedralOur Lady of Atonement Cathedral4100 ftBenguet
General Emilio Aguinaldo MuseumGeneral Emilio Aguinaldo Museum4200 ftGen. Luna Road
Burnham ParkBurnham Park4700 ftLegarda-Burnham-Kisad Corner Jose Abad Santos Drive
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Kubong SawaliKubong Sawali400 ft11 Military Cut-Off
Hill StationHill Station700 ftCasa Vallejo, Upper Session Road
Star CafeStar Cafe600 ft39 Session Road
Sizzling PlateSizzling Plate700 ft116 Session Road
Tea House Restaurant and BakeshopTea House Restaurant and Bakeshop700 ft87 Session Road
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Lourdes GrottoLourdes Grotto1.6 mi
Lion's Head - Kennon RoadLion's Head - Kennon Road2.4 mi
Tam-Awan VillageTam-Awan Village2.6 mi
Philippine Military AcademyPhilippine Military Academy2.9 mi
Camp John HayCamp John Hay3700 ft
Burnham ParkBurnham Park4600 ft
Mines View ParkMines View Park1.0 mi
Wright ParkWright Park1.6 mi
Baguio CathedralBaguio Cathedral4000 ft
Bell House - Camp John HayBell House - Camp John Hay4900 ftHistorical Precinct, Camp John Hay
Botanical Garden Botanical Garden 1.0 miLeonard Wood Road
Baguio City MarketBaguio City Market1.0 mi Baguio, LuzonPhilippines
Brahma Kumaris Baguio Meditation CenterBrahma Kumaris Baguio Meditation Center1.0 miNo.131,Heritage Hill, Domincan,
Maharlika BuildingMaharlika Building1.1 miMagsaysay corner Abano st.
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Getting around
Airports
Loakan (BAG)2.2 mi
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Reviews
8.0
FabulousBased on  65  reviews
  • 7.4
    Very good

    The hotel is very clean and the location gives easy access to most of the tourist attractions in Baguio. Good hotel to choose for Panagbenga Festival visit (Panagbenga Park is just a walking distance). I love their coffee shop/restaurant (and being a coffee lover, like the idea of offering 24/7 complimentary coffee). Staff are helpful especially the Security Guards.

    The hotel should be flexible and considerate to their guests. Hotel should be aware of the schedule of busses' arrivals coming from Manila. Got disappointed when we requested for at least one of the rooms we booked so we could rest. The Receptionist asked me to pay extra (sop as he mentioned), so we ended up sitting in the reception area for long hours instead of letting us to use the room which was already available. Aside from that, Receptionist should be the first one to greet/approach their guests when they arrive. I gave the Receptionist on duty that chance, unfortunately he didn't do it. Receptionists should know all the activities/events/promos of the hotel so they could inform their guests in advance....E.G. We almost missed the dinner tickets allocated for us. Don't like the idea of having a buffet dinner but there are staff serving a small portion of food on your plate. Staff are friendly, though I suggest to send them to a Customer Service training to enable them to improve their service.

  • 8.8
    Superb

    Quiet and good view from the room; cozy restaurant, pleasant and accommodating staff; good location in that it's within the city but away from the hustle and bustle, and easily accessible. Very tasteful set-up, soothing and relaxed. By the way, I upgraded from stadard double to de luxe to have a room with a view. The room has only a window that has a (indoor) garden view and is claustrophobic.

    Elevator was not functioning; no coffee service in room, towels provided were only bath towels and upon request, hand towels; floor in toilet section gets wet -- maybe glass panels instead of shower curtain; no minibar in room and closet rooms and drawers weren't well aligned. I guess most of these were because we were there before the formal opening. Oh and breakfast can be more generous, also with fruit slice or juice to complete.

  • 7.8
    Fabulous

    It's a charming, modern accommodation with a great staff and in a good location. If you are familiar with Dulcinea, that is their restaurant at the lobby. It is about 10mins walking distance to the bus terminal (Victory Liner) and about 15-20mins to SM Baguio.

    2 things that could be improved: 1) there was a funky smell in the shower drainage whenever we used the shower. staff needs to sort out/deodorize that. 2) this was the first time I had to pay extra for checking in early despite pointing out that I was checking out early anyway (plus considering that they allow late check-outs). I don't blame the staff because I think it's the management that needs to revisit this policy. When one becomes greedy, the business will have a hard time thriving (especially in Baguio where there are lots of good accommodations elsewhere). 3) In relation to my point in item 2, I asked for a face towel and I was told there was a fee. Again, only in Chalet Baguio. I mean if you will provide, include the charges in the room rate rather than charge every little thing. by the way, don't get me wrong, the place is really charming and the staff are great. It's just that some of management's policy need to be revisited to make sense and be more customer-friendly.

  • 6.4
    Good

    design/interior simple yet elegant and modern

    faucet handle not fixed; limited choices for breakfast buffet; wifi fast but unstable

  • 9.6
    Exceptional

    Very good location near to all shops and restaurant.The room is very clean they clean evryday and the staff are courteuos friendly and they help us find place to hang out.I would come back here and suggest this place to my friends.

    well just the massage is not good but i know this is beyond their service

  • 10.0
    Exceptional

    nice clean place

    no family room, a king size bed with 2 day beds does not make a family room. people who go there have relatives that smend the night but the beds need to be bigger, at least one queen size bed and one bouble

  • 8.8
    Superb

    the view from our upgraded room waking up to the sight of pine trees

    none

  • 5.4
    Guest rating

    Staff was just not professional and uninformed. They are not so concerned about helping but just interested in collecting your bill. Hotel is cute but because of location off the road it smells of car fumes all day and very noisy. The water temp is warm not hot, I guess to save money. Cute hotel with potential but its too 'cheaply' operated. Its too bad and I will never stay there again and won't recommend it to anyone.

  • 10.0
    Exceptional

    I love Chalet Baguio! The interior design is very nice! They invested on design and spent good money on their fixtures. Good value for money. :) Nice to stay also at their lobby.

  • 10.0
    Exceptional

    We stayed for 3D2N in Chalet and loved every minute of it. The concierge were very friendly, they are all smiles and greets us every time we arrive/leave. Special mention goes to manong guard who holds up the taxi door and even held umbrella on top of our heads when raining. He also advises on where to go and the places to see. Kudos! :)

    None! We'll definitely stay here again. :)

  • 9.6
    Exceptional

    The staff was very friendly and they staff also accommodated our requests. Our room had an amazing view and was very clean and comfortable. Plus, there is 24 hour coffee at the lobby!

  • 8.8
    Superb

    All the staff are friendly and accommodating. I love the front desk officer named Ana. Breakfast served was good. The room was very clean. Great experience with this new hotel. I will definitely go back and recommend this to friends.

    Wifi connection is poor. There's no iron board and hair dryer inside the room. The shower heater doesn't make the water hot.

  • 10.0
    Exceptional

    I really liked the ambiance of the place. It was far from the hustle and bustle of the city but not too far that a 10-15 min walk would suffice if you want to go to the city proper. Aside from that, considering the price was cheaper than most luxury hotels, the place is well maintained (which i hope would be consistent in the future) and the staff was really friendly and warm. Im looking forward for another stay with chalet baguio, hoepfully, in the near future.

    Not a complain: just hope they'd have a bigger serving of the plated breakfast. Haha

  • 8.8
    Superb

    The staff were great with my 4 year old daughter. Greeting her when we leave or arrive at the hotel. :-)

  • 9.2
    Superb

    My cousin loved the smoking area that is one! Two is the fact they serve bottomless coffee 24/7 and third they have fastest room wifi ever! The staff are very accomodating and courteous, we loved the location it is very near SM and by the way their security guard is always kind enough to get us a cab everytime we go out, since the place is new everything there looks so clean and very well maintained. We will surely go back there again specially because of the FREE COFFEE :)

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Highlights
Hotel Awards

According to guest reviews, the hotel has been rated as  Best Family Hotels in Philippines

Use Badge
Good to know
Check-infrom 14:00-23:59FREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 10 yearsExisting beddingFREEExtra bedChildren above
10 years or adults
Extra bed
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Loakan (BAG)2.2 mi
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Check rooms and rates
exclusive online offers!
Check-in
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Rooms and Guests
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